FAQs for Property Owners

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We take it very seriously when it comes to protecting your assets, so we have developed a multi check-point system to minimize guest damage, and in the rare of damage occurring, to ensure it is promptly discovered and dealt with, with a high level of transparency for the owner.

We have inspection photos recorded in our system after every guest check-out. We also have damage deposits collected from every guest. We find that when guests have paid damage deposits they naturally become more aware of our house rules and are subsequently more respectful of the property.

Practically nothing. It is our aim for your journey with us to be hands free and stress-free. We have a team of professionals delivering an all-round service from marketing strategy, guest interaction, cleaning to property inspection and maintenance.

Most of our owners choose to take care of utility bills (electricity, wi-fi…) themselves but should you wish to off load that responsibility we’re more than happy to help.

Simply put, we generate higher income, and charge lower fees.

Our biggest strength is our ability to drive income despite challenging market condition (like the pandemic).

We have employed the best technology to build an ultra efficient operation, eliminating much of the human work (and human error) typically associated with the operation of holiday rental. This translates to less work hours but more work done, and subsequently lower fees for our clients.

Also at Luxe Stay, our management commission is all inclusive so you’ll never see fees such as advertising fee, photography fee, admin fee, maintenance surcharge…etc

We employ our own cleaning team for better quality control, this further improves our efficiency as cleaning is fully integration into our daily operation.

As an owner you’ll enjoy unlimited use of your own property, and we have an easy to use owner portal where you can browse through calendar availability and make a reservation for yourself.

Electricity (and gas if applicable) consumption will be higher than typical residential usage. A lot of factors impact power consumption such as the age of the accommodation, nature of the accommodation and means of heating used.

Winter months (highest consumption):
– 2 bedroom accommodation: 400 – 500 per month.
– 3 bedroom accommodation: 600 – 800 per month.
– 4 bedroom accommodation: 700 – 900 per month.

Summer months (lowest consumption):
– less than half of that of the winter months.

We understand power bills can be a significant cost for owners and we have developed various techniques to reduce usage. However, due to the nature of commercial letting power consumption is expected to be higher than typical residential living.

On the plus side, our accommodation always have a much higher than average occupancy rate, which partly explains the higher consumption. In the Covid impacted market our occupancy rate averages around 60-70% whilst many of our competitors receive zero income month to month.